Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Guarantee

  • Each ticket that you post to our tech assistance crew will be attended to within approximately 1 hour. All standard issues will be solved straight away. However, if the service inquiry you have sent needs assistance from an experienced administrator, we will send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Professional Tech Help Service

  • We will be on–line for you 24 hours a day to provide useful information and tech support and to aid you with any issue that you could possibly run into while you are administering your virtual server. We can easily support all pre–configured applications, including your Operating System, server management panel (based on the VPS type) and the Online Control Panel designed completely by our company.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Online Control Panel that comes gratis along with your virtual server, you will discover a content rich Help zone, which incorporates all you should be informed about when organizing your web–sites and software. We have introduced a range of how to articles and reviews and video courses that show the essential web site management duties in an easy to read fashion.