1 hour ticket response
Our team of tech support engineers is specialized in supplying swift answers to each of your inquiries. We’ll examine your ticket the instant it is submitted and will reply back with a solution to the problem within less than 60 minutes after the ticket submission. In fact, our average customer support ticket response time is twenty minutes.
An Outstanding Tech Support Service
Our help desk support staff representatives have considerable experience in the hosting plans world and are proficient enough to deliver a swift answer to your problem. If, however, the case at hand is not within the competency of a support technician, the trouble ticket will be sent to a programmer or administrator for further investigation.
An Intuitive Help Center
To help you find a quick hint on how you can use a specific feature, we have integrated a truly user–friendly Help Center section in the Online Control Panel. You can browse through an extensive collection of web hosting account management articles and website management articles, have a peek at the F.A.Q. library or check our instructional video tutorials.
