A 99.9% Server Uptime
We’ve built our hosting platform using dependable hardware and strongly modified software. Our sysadmins have installed a tweaked version of SELinux on each of our physical machines to guarantee utmost security and stability. We have added a number of anti–DoS units combined with very powerful firewall programs to make sure our network is unassailable and safe.
All our hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
To be able to offer an enterprise–level hosting service, you can rarely count on the default network configuration in a datacenter. We have set up our own custom network in an effort to ensure the fastest possible connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you choose: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to curtail all potential risks with our cloud hosting plans and while we offer premium tech support, there are cases when the client simply isn’t content with what we offer. Or he wants to upgrade to a more robust hosting service, such as a VPS server or even a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully satisfied, you will receive your money back.
24/7 Technical Support
We have carefully handpicked each individual member of our 24x7 support staff to make sure that we can offer the very best technical support service you can possibly get. Each one of our techs has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. What’s more, they are available 24–7–365 – you will be able to get in touch with them at any time and they will reply back to you as quickly as possible.
Their average support ticket response time is well under twenty minutes, while with other hosting companies you have to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to within an hour.